I take customer service very seriously. So does my staff. Together, we are committed to providing exceptional customer service to all of our clients.

If you need to schedule an appointment, make changes to your policy, submit a claim or request any other service, please let us know. We will respond promptly.

Nancy Chin

Nancy Chin

Associate Financial Representative
Office 517-853-3367

Nancy Chin is the communication liaison between clients, our team, and home office. She specializes in building client relationships and helping clients reach their full financial potential. Nancy ensures the maintenance of an efficient, organized practice, allowing Eric to concentrate his energy developing positive financial futures.

Nancy attended Michigan State University where she graduated with a Bachelor’s degree in Marketing. She currently holds certifications in Michigan for Life, Accident, and Health insurance.

In her spare time, Nancy enjoys snowboarding, spending time with family, and attending concerts. She is also fluent in Cantonese/Chinese.

Kiley Anne Eory

Kiley Anne Eory

Associate Financial Representative
(517) 853-3003

Kiley is an Associate Financial Representative for Managing Director, Eric Waggoner.

Kiley began her career at Northwestern Mutual in March of 2015 and joined Eric’s team in January of 2016. Her primary responsibilities include case preparation and servicing investment accounts. She holds Series 6 and 63 licensure for mutual fund product qualifications as well as her certifications in Michigan for Life, Accident, and Health.

Kiley attended Saginaw Valley State University where she graduated with a Bachelor’s degree in Mathematics.

In her spare time, Kiley enjoys cooking, refurbishing antique furniture, and spending time with family and friends.



Eric B Waggoner, CFA, CFP®, CLU®, ChFC®, AEP®

Wealth Management Advisor


To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck